357bd's Privacy Policy
Your personal information is completely safe with us. This policy clearly explains how 357bd collects, stores, and uses your data.
357bd ("we", "our") places the highest importance on your privacy. This privacy policy explains what information we collect when you use our website or services, why we collect it, and how we keep it secure. By using our platform, you agree to the terms of this policy. We recommend that you read this policy in full.
1. Scope and Purpose of Data Collection
357bd collects only the information that is necessary to provide our services properly. We never collect unnecessary personal data, and the information we do collect is used only for specific purposes.
Why data is collected
- To complete the account registration and verification process.
- To process financial transactions including deposits and withdrawals.
- To ensure the security of your account and to prevent fraud.
- To provide customer service and support.
- To improve the quality of our services and plan new features.
- To meet legal and regulatory obligations.
- To apply and monitor responsible gaming policies.
2. Personal Information We Collect
Information provided at registration
When you open an account at 357bd, we collect the following information:
- Full name and date of birth.
- Email address and contact details.
- National ID card or passport number (for identity verification).
- Bank account or mobile banking details (bKash, Nagad, Rocket) — for processing transactions.
Automatically collected information
Some information is collected automatically while you use our platform:
- IP address and device information.
- Browser type, operating system, and language settings.
- Page visits, login times, and session data.
- Cookies and similar tracking data.
- Referral source and navigation patterns.
Transaction-related information
A detailed record is kept of every financial transaction, including the amount, date, and time of deposits and withdrawals, as well as payment method details. The minimum deposit amount is ৳300 and the minimum withdrawal amount is ৳800 — these transactions are securely logged.
3. How Your Information Is Used
The information we collect is used strictly for the following purposes:
Service operation
Your information is used to keep your account active, apply bonuses and promotions, and personalise your gaming experience. For example, account information is required to activate a 150% bonus on your first deposit (up to ৳10,000).
Security and fraud prevention
Data is analysed to detect unusual account activity, prevent multiple accounts, and ensure the security of financial transactions.
Customer communication
Your information is used to communicate important account updates, transaction confirmations, and relevant promotional information. You can opt out of marketing communications at any time.
Legal and regulatory compliance
Information may be used to comply with applicable laws and regulations, meet tax obligations, and respond to lawful requests from authorities.
4. Data Storage and Security Measures
357bd follows internationally recognised security practices to protect your personal information.
Technical safeguards
- All data transmissions are secured using SSL (Secure Sockets Layer) encryption.
- Sensitive data is stored in encrypted databases.
- Regular security audits and vulnerability assessments are conducted.
- Firewalls and intrusion detection systems are kept active.
Organisational safeguards
- Only authorised staff have access to personal data.
- Staff receive regular data protection training.
- Data access is logged and monitored.
Data retention period
Your data is retained for as long as your account is active. Even after an account is closed, certain data may be retained for a specified period to meet legal obligations. After that, data is securely deleted or anonymised.
5. Sharing Data with Third Parties
357bd does not sell, rent, or exchange your personal information. However, data may be shared in a limited way in specific circumstances:
Service providers
Necessary information may be shared with payment processors (bKash, Nagad, Rocket, bank transfer), technology support providers, and customer service software providers. These parties are obligated to use the data only for the designated purpose.
Legal requirements
Information may be disclosed in response to a court order, government directive, or applicable law. Such disclosure is strictly limited to the legal framework.
Corporate changes
In the event of a merger, acquisition, or asset transfer, data may be transferred, but the terms of this policy will be maintained and you will be notified in advance.
6. Cookies and Tracking Technologies
The 357bd website uses cookies and similar tracking technologies. These technologies help maintain the functionality of our services and improve the user experience.
Types of cookies
- Essential cookies: Required to maintain login sessions and for the basic functionality of the site.
- Functional cookies: Used to remember your preferences and settings.
- Analytics cookies: Help improve service quality by analysing how the site is used.
Cookie controls
You can reject or delete cookies by changing your browser settings. However, disabling certain cookies may limit the functionality of the site.
7. Your Rights and Controls
You have important rights over your personal information. 357bd is committed to respecting these rights.
Right of access
You have the right to receive a copy of the personal information we hold about you. Upon request, the information will be provided within a reasonable time.
Correction of data
If there is any inaccuracy in your personal information, you can request a correction. Our support team is available 24/7 via live chat to assist with this.
Request for data deletion
In certain circumstances you can request that your personal data be deleted. However, if there are legal obligations, some data may need to be retained for a specified period.
Objection to processing
You have the right to object to marketing communications and certain types of data processing. You can unsubscribe from marketing emails at any time.
Data portability
You have the right to receive data associated with your account in a standard, machine-readable format.
8. Protection of Minors' Data
357bd provides services only to those aged 21 or above. We do not knowingly collect any personal information from minors.
An age verification process is followed at registration. If it becomes known that a minor's information has been collected by mistake, it will be deleted immediately and the associated account will be closed. If you believe a minor is using our platform, please contact us immediately.
9. International Transfer of Data
Our servers and systems may be located in various countries. Your data may be processed or stored outside Bangladesh. For such transfers, we ensure that your information will receive the same level of protection described in this privacy policy.
Appropriate agreements and protective measures are put in place before sharing data with third parties.
10. Responsible Gaming and Use of Data
To ensure responsible gaming, we may analyse data about your gaming activity. This allows us to identify problematic gaming behaviour and provide the necessary support.
Your account data is used to effectively apply responsible gaming tools such as self-exclusion or spending limit settings. For more details, visit our Responsible Gaming page.
11. Policy Changes and Updates
This privacy policy may change due to business developments, technological improvements, or legal requirements. For any significant change, you will be informed by email or by a notice on the site.
The date of each update will be shown at the top of the page. Continuing to use the platform after a change means you have agreed to the terms of the new policy. We recommend that you visit this page regularly.
12. Contact Us
For any questions about this privacy policy, requests for data access, or complaints, you can contact us:
Live Chat: 24/7 Bengali live chat support — start a chat directly from any page on our site.
Email: [email protected]
We generally aim to respond to your request within business days. Complex requests may take a little longer.